Office Policies & Environment

When it comes to Insurance & Payments, we want you to relax and trust us because:

• We accept most dental insurance plans.
• We help you understand your dental insurance policy and what it covers.
• We submit insurance forms on your behalf.
• Depending on your insurance policy, we ask you to pay co-payment or full payment to be made on the day of treatment.
• We offer flexible payment options.
• We accept Cash, Debit, Visa, MasterCard, AMEX and Interac.

When it comes to Appointments and Cancellations, we try to make it easy for you:

• We will always be available to book your appointment by phone, fax and email.
• There will be a $50 cancellation fee if you fail to notify us in advance. You need to give us at least 2 business-day notice.
• There will be a $100 no show fee if you fail to show up to your appointment.
• For any passed dues beyond 1 months, there will be 1% interest per month.
• Thank you for your understanding in advance.

Our office is equipped with:

• Ergonomic Dental Chairs
• Intra-Oral Digital Cameras
• Digital X-Ray Machines with low radiation exposure to our patients
• Cone Beam CT 3D X-Ray Machine
• VeloScope for Oral Cancer Screening
• Spa-Dent Whitening System
• Platelet Rich Fibrin (PRF) Centrifuge System for better & enhanced healing of surgical wound
• HD TVs to screen movies and educational videos
• The latest and approved sterilization machines
• Complimentary Wi-Fi service for our patients

We have implemented the following in our office:

• A “Green and Clean Policy”
  • Transitioning to a fully Digitalized Office System to minimize paper usage
  • Blue Recycle Bins throughout the office
  • Hospital-grade shoe covers (for everyone entering our dental facility)